Virgin Atlantic Passengers Covid19 Testing

Screen4 are proud partners of Virgin Atlantic and we are delighted to offer Virgin passengers our Pre-Travel, Test to Release and Day 2 & 8 testing services.

Virgin Atlantic and Screen4 have also partnered with IATA to take part in the IATA Travel Pass programme. Scroll down to our IATA Information Section to find out more.

Now that overseas travel has resumed, you may find that you require a PCR test and a laboratory certificate to prove that you are Covid19 free and fit to fly.

Countries across the Globe have enforced local immigration restrictions and they recommend that people travelling need to have a PCR test carried out 48, 72-96 hours prior to travelling! Screen4 can provide you with the testing and the certification for this. 

This test can be completed as a ‘Self-Test’ or a ‘Clinician Performed Test’. 

Advice for testing:

You will need to check the entry requirements for the country you are travelling to, you can do this here:

https://www.gov.uk/guidance/travel-advice-novel-coronavirus 

It is the consumers responsibility to ensure that you check the requirements for the country you are travelling to and to ensure that your sample is taken within the given time frame. Screen4 can not advise you of this and are not liable for any tests carried out outside of your travel requirement window.

Please note you are still required to isolate for 10 days and take Covid19 PCR tests on day 2 and 8. Test to Release is an optional opt in scheme that will allow you to end your 10 day isolation period early when a negative result is received from your day 5 test. You will still need to take a PCR test on day 8.

How will the Test to Release system work?

24 hours before the end of your trip: Check whether the country you are returning from is on the government travel corridor list. This list changes frequently and without notice so make sure you check back regularly. If your country is not on the corridor list you will need to book your clinician appointment.

Day one: Arrive back in England from a quarantine country, you need to go straight to your self isolation destination and begin your isolation period in line with the UK government’s instructions.

Day five: You can now physically attend the clinic to have your Covid19 test sample taken 

Day seven to eight: Receive your results. If a negative result is returned, you are able to end your self-isolation period.

When you arrive in England, you must travel directly to the place you’re staying and not leave until 10 days have passed. The quarantine period starts the day you arrive in England and ends 10 days after the day you arrived. This period is necessary because it can take up to 10 days for coronavirus symptoms to appear.

If you’re travelling to England for less than 10 days, you will need to quarantine for the whole of your stay. You must travel directly to your place of quarantine when you arrive in England and directly from your place of quarantine to the port or airport when you leave. You should follow safer travel guidance and avoid public transport if possible. If you break the quarantine rules you may face a penalty of up to £10,000

Ending your Quarantine Early (Amber countries and Opt in only)

You can take a test on your 5th full day of quarantine to see if you can stop quarantining early. This is known as the test to release scheme.
Screen4 already offer this service and further information can be found here https://screen4.org/covid19-test-to-release/
You still need to take a test on or before day 2 for variant surveillance and on or after day 8 to check you do not have Covid19.

Variant surveillance helps the government check if new types of Covid19 are coming into the country.

Booking your travel test package:

Everyone must book a travel test package. Children 5+ also require the two tests.
You must take a covid19 test on or before day 2 for variant surveillance and a test on day 8 to check that you do not have Covid19.
 
We offer two packages for the Day 2 and 8 Testing as below:
– Clinician Performed test – you attend one of our clinics across the UK and have the tests carried out for you
– Self-Test – you order your Day 2 and 8 test package online and carry out the tests in the comfort of your own home
 
*Both of the above options include x2 PCR tests, cost of shipping to you, analysis of your samples and any UK Government required Genetic Sequencing of Positive results.

Self-Test Information

The contents of our Covid19 PCR self-test kit includes:

  • Swab
  • Plastic Sample Collection Tube
  • Instructions Guide
  • Pathoseal Bag
  • Return Box
  • Royal Mail Returns Envelope

Shipment costs to you are covered within the cost of your test

Orders placed before 2.30pm Monday to Thursday will be despatched the same day for next working day delivery. Any orders placed out of this time please allow 2-3 working days for delivery.

If you are ordering after 2.30pm on a Friday your test kit will be despatched Monday. Orders are not despatched during the weekend or Bank Holidays. 

Day 2 & 8 self tests will be despatched to you differently to usual orders. 

Day 2 tests are despatched to be delivered on or before your day 2 of quarantine. This will not be before your arrival date into the UK. If you have also order a day 5 test to release test this will arrive on the same day as your day 2. 

Day 8 tests are despatched to be delivered to you before day 8 of your quarantine but after always day 5. 

We use a courier to ship these to UK addresses only. 

Please be aware that Bank Holidays and Weekends disrupt deliveries to you. 

You need to take your sample within the time frame stated by the destination you are travelling to.

Taking your self-test is easy but we have a helpful link to the NHS video below which may help guide you through the process:

Click here to see our online Instructions Booklet – you will receive a copy of this within your test kit.

Pre-Travel – Within the given time frame required by the country that you are travelling to. We always recommend carrying out the sample on the first day within the travel requirement period. You can find the requirements for each country here:

https://www.gov.uk/guidance/travel-advice-novel-coronavirus

Test to Release – on or after the 5th day of your isolation period. 

Day 2 & 8 Tests – one or before the 2nd day of your isolation period and on the 8th day of your isolation period. 

Please ensure you work out when you need to take your test prior to ordering. We are not authorised to advise you of when you should take this.

Recently we have experienced a high number of issues with samples not arriving at the laboratory in a timely manner due to delays with Royal Mail services. Screen4 have now opened all of our clinic locations as drop off points for your home test samples, WE STRONGLY RECOMMEND THAT YOU DROP AT ONE OF OUR CLINICS, IF AT ALL POSSIBLE. A list of Drop box opening times and locations can be found here.


You will receive a Royal Mail Tracked 24 envelope within your test kit to return the sample to our lab. This can be posted using a Royal Mail Priority Post Box only.

To find your nearest priority post box an collection times visit: www.royalmail.com/services-near-you

  • Click the ‘Show my nearest priority post boxes’ tick box
  • Enter the postcode of where you are staying and select the address
  • View your nearest priority post box and check its collection times

Put the sealed Pathoseal Bag containing the Plastic Sample Tube into the Sample Box. Do not put anything else into the box

Place the sealed Pathoseal Bag into the Royal Mail Return envelope and seal.

Identify the Royal Mail Tracking Number on the returns envelope and make sure you have recorded this.

Take your home test to the nearest PRIORITY Post Box which can be found on the link below:
www.royalmail.com/services-near-you

You can track your parcels journey using the Royal Mail Tracking number you have recorded.

You will receive an email notification when your sample reaches the laboratory. Results will be sent to you within 24-48 hours from receipt at the laboratory.

When your results are ready you will need to log back into your secure account where you can download your results document to print or save to your device.

To order a Pre-Travel Self Test please click here

To order a Day 2&8 Self-test bundle please click here 

Clinician Performed Test Information

After placing a booking to attend one of our clinics you will receive an email confirmation of your booking including the time, date and location.

When you arrive at the clinic on the day of your test you must bring along your passport and booking reference number. This will help the clinician locate your details.

Our friendly team will talk you through the test and carry this out for you. Our clinician will also provide you with your sample barcode number to allow you to enter this into your online results account. See our instructions guide for a step by step walk through of how to enter your sample barcode.

Your sample will then be sent to the laboratory directly from our clinic via our private courier for a speedy turnaround of results within 24-48 hours.

  • Barnsley – 17 Middlewoods Way, Barnlsey, S71 3HR
  • Birmingham – 26 High St, Sutton Coldfield B72 1UP 
  • Cambridge – Unit 13B, Dencora Business Centre, Nuffield Road, Cambridge, CB4 1TG
  • Cirencester – Estate Farm, West Lane, Kemble, Cirencester, Gloucestershire, GL7 6AB
  • Harlow – Lobby Office, Westgate House, West Square, Harlow, Essex, CM20 1YS
  • London – Lower Ground Floor Office, 109-111 Fulham Palace Road, Hammersmith, London, W6 8JA
  • Manchester – Office 21, 2nd Floor “The Building” HQ, Clippers Quay, Salford Quays, Manchester,  M50 3XP

Your sample will then be sent to the laboratory directly from our clinic via our private courier for a speedy turnaround of results within 24-48 hours.

To book a Pre-Travel Clinician performed Test please click here

To book a Test to Release Clinician Performed Test please click here

To book a Day 2&8 Clinician performed test bundle please click here 

Creating your Results Account and Receiving Results

You should receive two emails after placing your order:
A. An order confirmation – this will be sent to you from covid19.
B. An invitation to create a secure online account – this is where you will receive your results. This will be sent to you from covidsupport.

Please ensure you check your spam/junk box as sometimes these emails may drop into there. 

Step 1 – Receive your invitation via email from covidsupport

Step 2 – Create your account (make sure you make a note of your username and password)

Step 3 – Log in to your account and confirm your personal details.

Step 4 – Log out of your account until you are ready to take your self-test sample/attend the clinic for your sample taking for you. 

Click here to see the instructions document for creating your account.

When you are ready to enter your sample barcode you need to log back into your online account and submit this there.

Visit: https://secure.safe-4.com/ and log in using your username and password created when setting up your account. 

 

After completing your online account creation and entering your sample barcode number you will post your sample to the laboratory using a Royal Mail Priority Post box only. 

When your sample arrives at our laboratory you will receive an email notification. You will also be able to track your sample using the Royal Mail tracking number on the front of your returns envelope. 

Results are reported within 24-48 hours from receipt of your sample at the laboratory (please note this may be up to 48 hours due to high volumes). Results are sent to your online results account and when they are ready you will receive an email to prompt you to check your account. Your results PDF document can be saved to your device or printed. 

When you are taking your self-test sample you will need to locate your sample barcode number which is how the results are tied to you as the patient. 

This sample barcode number can be found on the sample tube which you will put your swab inside of. Please see the below example:

IATA Travel Pass Information

If you’re flying to Barbados from 16th April, you may be asked to take part in a digital health pass trial to help the skies, and the world, to reopen.

The IATA Travel Pass is a smartphone app which helps you store and manage your verified certifications for Covid-19 tests or vaccines. This ‘digital health pass’ means you can create a secure digital identity linked to your passport, verify your test/vaccination requirements and status, and share this information with the relevant authorities at airports or borders.

 

Our trial of the app is in partnership with the Barbados government and IATA (International Air Transport Association). This version just stores verification of your negative Covid-19 test, which you can present whenever you need to. Future updates will hold vaccine records too, and pave the way for a more contactless way to travel in the future.

 

How do I take part?

Taking part is completely voluntary. To be able to join in you’ll need to:

  • Be over 16
  • Each customer has to have their own phone
  • Have an iPhone 7 or later (it’s not available for Android devices quite yet)
  • Have a biometric passport (one with a chip in it). There’ll be a small gold camera logo on the front cover.
  • Be able to get to one of Screen4’s Testing centres, so that your results can be linked to the app database. Screen4 clinics are listed below under ‘Book an IATA Pre-Travel test’

We’re really grateful to our trailblazing customers for supporting this trial. Through secure digital apps like this, we can streamline your journey, build confidence and support the safe restart of international travel – without the need for travel restrictions and quarantine.

As always, our priority is to make sure you fly safe and fly well. We can’t wait to welcome you onboard.

Which flights and dates will be included in the trial?

We’ll be trialling the IATA Travel Pass on nine VS131 flights from London Heathrow to Barbados –  on 21st May, 25th May, 28th May, 1st June & 4th June

How will I know if I can take part?

If you booked direct and we have your contact details, we’ll include info about the trial in our normal communications from two weeks before you fly.

It’s completely voluntary, but you’ll need to be over 16, have a biometric passport, and have an iPhone 7 or newer, per customer travelling.

You can still take part if you have booked through a travel agent or third party – how do they get the contact details

If you’re connecting onto the flight to Barbados from another country, you can’t be part of this trial. The geographic coverage of test providers is growing though, so one may pop up near you soon.

Do I have to participate? 

No, If you can’t or don’t wish to take part, you’ll still be able to travel to Barbados, as long as you meet all the current travel requirements, including proof of your negative test results.

What do I need to do and how does it work?

  1. Because this is such early days, the app isn’t even available to download from the iPhone app store yet. To take part in the trial, please email IATA direct with your apple ID.
  2. It creates a secure digital version of your passport on your phone, which will link your Covid test and travel info to your verified identity.
  3. Add your flight details, and then you need to book your test with a participating test centre.
  4. At your chosen test centre, they’ll check your digital identity against your physical passport to make sure it matches, and allow them to securely send your test results to your mobile device.
  5. If you meet the right requirements for your trip (your negative test result) you’ll receive an ‘ok to travel’ notification.
  6. You’re ready to fly! You can share your status with us to check in from home or at the airport, and throughout your journey.
  7. All your data is encrypted and saved on your phone, not stored on a central database, and nobody but you can access it.

Watch this video for more info

Will I still need to meet the current entry requirements for Barbados?

Yes. You can check all the current test requirements and travel restrictions here, or head over to the UK Government’s website. Right now, all arrivals from the UK must be able to show a negative PCR test taken within 3 days of departure, followed by a second PCR test after five days of quarantine in approved accommodation. The IATA travel pass will be used pre-departure for your flight from Heathrow to Barbados.

All customers flying to Barbados, whether taking part in the trial or not, must also download the BIMSafe app – the official Covid health monitoring app for Barbados. – available from the iPhone app store or Google Play for Android.

Will you make vaccination compulsory to be able to travel?

Right now we’re focusing on encouraging governments to urgently align testing standards and bring in a robust test programme that supports international travel – safely replacing quarantine and enabling the skies to reopen at scale.

Will you adopt the IATA Travel Pass for all flights?

We’re exploring the best ways to carry effective digital Covid credentials, including the IATA Travel Pass for Barbados and TrustAssure’s verification solution for travel to the US.

We believe digital health passes are the way forward to allow the world to open up again, and we’re working with governments to encourage adoption and acceptance at borders, based on global common standards. Being able to collect, store and verify your documents in a secure app will ultimately make your journey a lot easier.

Will I only be allowed to fly if I’ve had a vaccine?

No. You just need to have proof of a negative PCR test taken 3 days prior to departure. You don’t need proof that you’ve received a vaccine. Remember, you can only make essential, permitted journeys in line with the current rules for your departure country and destination. 

Before you fly, it’s really important that you check the latest advice before you head to the airport, including eligibility for entry and Covid-19 testing requirements. 

Latest test requirements and travel restrictions

Where can I find my nearest participating test centre?

For the moment, customers are able to book at test through screen4. https://screen4.org/virgin-atlantic-passengers-pre-travel-pcr-testing/ they have in person testing centres in: Barnsley, Cambridge, Cirencester, London (Hammersmith) and Manchester Salford Quays.

IATA are working towards adding additional test centres throughout the trial.

 

Where can I learn more about the IATA travel pass?

Head to the IATA website where you’ll find a detailed factsheet and answers to frequently asked questions

Is this a vaccine passport?

While proof of vaccination is one of the Covid credentials you can store on the IATA Travel Pass, a ‘digital health pass’ is a more accurate description as it can be used for other things too, like evidence of a negative test.

Why are you flying to Barbados if holidays aren’t allowed yet?

We currently operate a twice-weekly Barbados service for essential, legally permitted trips, including repatriating citizens and Barbadian nationals returning home.

I don’t have a smartphone or Apple iOS – can I be in the trial?

For now, the IATA Travel Pass app is only available to users of Apple iOS for now while they continue to develop one to work on Android. The nature of this digital solution requires you to have a smartphone, so if you don’t have one, you won’t be able to take part. Don’t worry though, you’ll still be able to travel if as long as you meet all the current requirements.

Don’t forget, you will need to be able to download the BIMSafe app as part of the Barbados Government entry requirements. Latest test requirements and travel restrictions

What happens when I get to the airport?

Just show your ‘ok to fly’ status on your phone whenever you’re asked for proof of your negative test.

What happens if I test positive and I can’t fly?   

If you test positive, you can rebook your flight for another time, with no change fees. You’ll find more information on where you stand if you’re unfit to fly due to illness in our conditions of carriage.

Can I take part if I’m connecting from / onto another airline?

If your journey has originated in the UK and you were able to get to a participating test centre then you can take part. For customers connecting from outside the UK, due to the limited amount of test centres. IATA are working to enhance the geographic coverage of testing providers.

What does this mean for my privacy and personal data?

Virgin Atlantic will not collect or keep any personal data about your health related to this trial. The Travel pass does not store any data centrally. Verified certificates for COVID-19 tests or vaccinations will be stored on the traveler’s phone. When needed, the traveler will be prompted to release their certificates to authorities and other stakeholders. Travelers always remain in control of their data with their privacy protected.

You can learn more about privacy and data on the IATA website here: frequently asked questions

Screen4 Clinics are located in the below areas:

  • Barnsley – 17 Middlewoods Way, Barnlsey, S71 3HR
  • Birmingham – 26 High St, Sutton Coldfield B72 1UP – Currently Closed
  • Cambridge – Unit 13B, Dencora Business Centre, Nuffield Road, Cambridge, CB4 1TG
  • Cirencester – Estate Farm, West Lane, Kemble, Cirencester, Gloucestershire, GL7 6AB
  • Harlow – Lobby Office, Westgate House, West Square, Harlow, Essex, CM20 1YS 
  • London – Lower Ground Floor Office, 109-111 Fulham Palace Road, Hammersmith, London, W6 8JA
  • Manchester – Office 21, 2nd Floor “The Building” HQ, Clippers Quay, Salford Quays, Manchester,  M50 3XP
To book an IATA Pre-Travel test appointment please click here
Screen4
(Yorkshire) Ltd
17 Middlewoods Way
Barnsley
South Yorkshire
S71 3HR
United Kingdom
Screen4
(Yorkshire) Ltd
Estate Farm Office
West Lane
Kemble
Cirencester
Gloucestershire
GL7 6AB
United Kingdom
Screen4
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PO Box 333966
No 1 Sheikh Zayed Road
Dubai
UAE
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(Hong Kong)
Suite 811
Tsimshatsui Centre, East Wing
Tsim Sha Tsui East
Kowloon
Hong Kong
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(Australia)
10 Bourke Road
Mascot
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(Bahrain)
Office 2125
Almoayyed Tower
21st Floor
Building 2504, Road 2832
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