Royal Mail Updates

Due to recent Royal Mail backlogs and delays at the Royal Mail Cambridge hub we are routing all samples via our head office in Barnsley, your sample will be checked in and show as received on your tracking information. We then private courier your samples to the laboratory within 6-8 hours of receipt at our Head Office. This ensures that your sample reaches the laboratory the same day as being delivered to us. You will receive an additional email to update you that your sample has been checked in at the laboratory. Results are then issued within 24-48 hours from this. We have also opened up all of our clinic locations as drop box facilities to allow you to drop your completed samples. A list of opening times and locations can be found below.

17 Middlewoods Way, Barnsley, S71 3HR 

Monday to Sunday 8am – 6pm

Drop box closes at 4pm 

26 High St, Sutton Coldfield B72 1UP 

Monday – Sunday 10 – 4pm

Unit 13B, Dencora Business Centre, Nuffield Road, Cambridge, CB4 1TG 

Monday to Sunday 9am – 4pm 

Estate Farm, West Lane, Kemble, Cirencester, Gloucestershire, GL7 6AB 

Monday to Sunday 12pm – 4pm 

Lobby Office, Westgate House, West Square, Harlow, Essex, CM20 1YS

Monday – Sunday 12pm – 4pm

Lower Ground Floor Office, 109-111 Fulham Palace Road, Hammersmith, London, W6 8JA 

Monday to Sunday 9am – 4pm

Office 21, 2nd Floor “The Building” HQ, Clippers Quay, Salford Quays, Manchester,  M50 3XP 

Monday to Sunday 12pm – 4pm 

Please note if you are visiting our Manchester clinic by car you will need to use the SiP Pay and Display carpark located across from the clinic.