Returning your Covid19 Sample to the Laboratory using DX Drop Box

You will receive a Royal Mail Tracked 24 envelope within your test kit to return the sample to our lab. This can be posted using a Royal Mail Priority Post Box only.

To find your nearest priority post box an collection times:

Visit: www.royalmail.com/services-near-you

  • Click the ‘Show my nearest priority post boxes’ tickbox
  • Enter the postcode of where you are staying and select the address
  • View your nearest priority post box and check its collection times

Put the sealed Pathoseal Bag containing the Plastic Sample Tube into the Sample Box. Do not put anything else into the box

Replace the cover sleeve

Place the Sample Box into the Royal Mail Return Plastic envelope and seal.

Identify the Royal Mail Tracking Number on the returns envelope and make sure you have recorded this on the front page of this booklet.

The below DX information is only for customers who purchased test prior to January 2021.

If you have a DX envelope within your kit then please follow the below instructions – DO NOT PUT A DX ENVELOPE IN A ROYAL MAIL POST BOX AS YOUR SAMPLE WILL BE DESTROYED: 

Screen4 and our contract shipping partners will make every effort to make sure that your sample gets to the laboratory safely and securely. Its super easy to use our partners (DX)  Sample Drop system, please read the below instructions thoroughly:

Welcome to DX Sample Drop.  To ensure your sample is securely returned to our testing laboratory please ensure you follow the below steps to complete your Sample Drop. To locate your nearest DX Express sample drop off point please refer to the list of addresses below:

1.       Upon arrival at the Sample Drop off point, please do not enter the premises if you have any symptoms of Covid-19

2.       Please sanitise your hands on entry and wear a face covering

3.       Please remain in the designated area only

4.       Only ONE person is to be in the Sample Drop location at a time. If there are other customers in the area, please wait outside until they have left the area

5.       Post your DX addressed Sample Kit into the blue postal locker marked with yellow DX Sample Drop label, as per below:

Please note if you drop your sample at a DX box on a Saturday, your sample will not be delivered to the lab until the Monday.

PLEASE NOTE – IF YOU HAVE A ROYAL MAIL TRACKED ENVELOPE IN YOUR KIT YOU CAN STILL USE THIS SERVICE OR MAKE ALTERNATIVE ARRANGEMENTS TO GET YOUR SAMPLE TO THE LAB.

DO NOT PUT A ROYAL MAIL TRACKED 24 HOUR ENVELOPE IN ONE OF THE DX DROP BOXES – YOUR SAMPLE WILL NOT BE PROCESSED.

PLEASE NOTE THAT SCREEN4 CANNOT BE HELD RESPONSIBLE FOR ANY DELAYS TO OR LOSS OF PARCELS VIA ANY SHIPMENT ROUTE USED.

Sample Drop Location

Available Days & Times

Address

Town

Postcode

DX Depot – Bridgend

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

Vernon House, North Road, Bridgend Ind. Est., Bridgend , South Wales

Bridgend

CF31 3TP

DX Depot – Bristol

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

17 Jupiter Road, Cribbs Causeway, Bristol

Cribbs Causeway

BS34 5BW

DX – Chancery Lane

Monday – Friday, 9am to 5pm

50-52 Chancery Lane, Holborn, London

Holborn

WC2A 1HL

DX Depot – Edinburgh

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

Units K3, Starlaw Business Park, Livingston

Livingston

EH54 8SF

DX Depot – Exeter

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

Eagle Way. Sowton Ind Est, Exeter

Exeter

EX2 7HY

 

    

DX Depot – Glasgow

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

6 Brittain Way, Eurocentral, Motherwell

Motherwell

ML1 4XJ

DX – Glasgow City

Monday – Friday, 9am to 5pm

Unavailable Temporarily

N/A

N/A

DX Depot – Grimsby

Monday – Friday, 9am to 5pm

Unit 1a, Beels Road, Stallingborough

Grimsby

DN41 8DN

DX Depot – Harlow

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

Unit D, Mead Park, River Way, Harlow

Harlow

CM20 2SE

DX Depot – Heathrow

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

Units 4, Lakeside Road Ind Est, Colnbrook

Colnbrook

SL3 0ED

DX Depot – Huntingdon

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

Unit B4/B5 Midge Hall Court, Ermine Bus Park, Huntingdon

Huntingdon

PE29 6YA

DX Depot – Ipswich

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

Unit 101 Gripping Road, Claydon Industrial Park, Ipswich

Ipswich

IP6 0NL

DX Depot – Leeds

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

Unit A3, Foxbridge Way, Normanton

Normanton

WF6 1TN

DX Depot – Manchester

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

Unit 1, Kings Park 100, Mosley Road, Trafford Park, Manchester

Trafford Park

M17 1QA

DX Depot – Newcastle

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

6b Follinbsby Park, Gateshead, Newcastle

Gateshead

NE10 8YF

DX Depot – North London

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

152-154 Coles Green Rd, Brent, London

Brent

NW2 7HD

DX Depot – Northampton

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

Unit 4, Ravens Ways, Crow Lane Ind. Est, Northampton

Northampton

NN3 9UD

DX Depot – Norwich

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

19a Memorial Way, Broadlands Business Park, Norwich

Norwich

NR7 0WH

DX Depot – Nottingham

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

Crookes Healthcare Ind Est, Mark St, Sandiacre, Nottingham

Nottingham

NG10 5AD

DX Depot – Nuneaton

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

Harrington Way, Bermuda Bus Park, Nuneaton

Nuneaton

CV10 7SA

DX Depot – Plymouth

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

Unit 2 Langage 1, Langage Science Park, Western Wood Way, Plympton

Plympton

PL7 5BG

DX Depot – Shrewsbury

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

Unit 67 Atcham Business Park, Atcham, Shrewsbury

Shrewsbury

SY4 4UG

DX Depot – South London

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

Units B2-3 Six Bridges Trad Est, Marlborough Grove, off Old Kent Road, London

London

SE1 5JT

DX Depot – Swanley

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

Unit C, The Interchange, Wested Lane, Swanley

Swanley

BR8 8TE

DX Depot – Swindon

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

Unit 34 Ganton Way, Techno Trading Est, Kembrey Park, Swindon

Swindon

SN2 8ES

DX Depot – Totton

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

Unit 32-34 Stephenson Road, Calmore Ind Est, Totton

Totton

SO40 3SA

DX Depot – Warrington

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

Unit 3c, Appleton Thorn Trading Est, Lyncastle Road, Warrington

Warrington

WA4 4SN

DX Depot – West Midlands

Monday – Friday, 9am to 5pm

Saturday 9am – 3pm

Unit 0, Bloomfield Park Ind Est, Bloomfield Road, Tipton

Tipton

DY4 9AP

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