British Airways Covid-19 Services

Screen4 are working with British Airways to offer passengers our Pre-Travel, Test to Release and Day 2 and Day 2 & 8 testing services. 

Understanding the different Test Requirements

Now that overseas travel has resumed, you may find that you require a PCR test and a laboratory certificate to prove that you are Covid19 free and fit to fly.

Countries across the Globe have enforced local immigration restrictions and they recommend that people travelling need to have a PCR test carried out 48, 72-96 hours prior to travelling! Screen4 can provide you with the testing and the certification for this.

This test can be completed as a ‘Self-Test’ or a ‘Clinician Performed Test'.

Advice for testing:
You will need to check the entry requirements for the country you are travelling to, you can do this here:

https://www.gov.uk/guidance/travel-advice-novel-coronavirus

It is the consumers responsibility to ensure that you check the requirements for the country you are travelling to and to ensure that your sample is taken within the given time frame. Screen4 can not advise you of this and are not liable for any tests carried out outside of your travel requirement window.

If you are fully vaccinated

This is what you need to do if you qualify under the fully vaccinated rules for travel to England.

Before you travel to England – fully vaccinated

Before you travel to England you must:

You will need to enter the booking reference for your COVID-19 test in the UK passenger locator form.

If you’re in England for less than 2 days, you still need to book and pay for a COVID-19 test to take after you arrive.

When you arrive in England – fully vaccinated

You do not need to quarantine when you arrive in England.

You must take a COVID-19 test. This is the test that you booked before travel. You can book either a lateral flow test or a PCR test.

You can take the test any time after you arrive and before the end of day 2 at the latest. The day you arrive is day 0.

If your test result is positive, you must self-isolate.

If your lateral flow test result is positive, you must also take a PCR test.

Read separate guidance on what you must do if your test result is positive.

Check if you qualify as fully vaccinated

To qualify under the fully vaccinated rules for travel to England, you must have proof of full vaccination with a full course of an approved vaccine.

You must have had your final dose of the vaccine at least 14 days before you arrive in England. The day you had your final dose does not count as one of the 14 days.

The proof of vaccination must have been issued by either:

  • the UK vaccination programme
  • the United Nations vaccine programme for staff and volunteers
  • an overseas vaccination programme with an approved proof of vaccination for travel to the UK

Natural immunity

Proof of natural immunity will not be accepted as an alternative to proof of vaccination or a negative COVID test.

Children and other groups that can follow fully vaccinated rules

Even if you are not fully vaccinated, the fully vaccinated rules apply if you are:

  • under 18 - see Travelling with children in this guidance
  • taking part in an approved COVID-19 vaccine trial in the UK or the USA (US residents only for USA trials), or a phase 2 or 3 vaccine trial that is regulated by the EMA or SRA
  • unable to have a COVID-19 vaccination for a medical reason which has been approved by a clinician under the medical exemptions process, and you are resident in England

Read about applying for a medical exemption from vaccination using the NHS COVID Pass if you live in England.

Proving your vaccination status

If you are fully vaccinated under the UK vaccination programme, you can prove your vaccination status using either:

You can also use the NHS COVID Pass letter, which you can request via the NHS 119 service or online via NHS.UK. You cannot use the paper card you receive following your vaccination as proof of vaccination.

There are different ways to prove your vaccination status if you were vaccinated outside of the UK.

Check what proof is required for the country or territory where you were vaccinated.

If you cannot prove that you qualify under the fully vaccinated rules, you must follow the rules for people who are not fully vaccinated.

Red list countries

There are different rules if you have been in a red list country in the 10 days before you arrive in England.

Check which countries and territories are on the red list and read the red list rules.

If you are not fully vaccinated

This is what you need to do if you do not qualify under the fully vaccinated rules for travel to England.

Check this section of this guidance to see if you qualify as fully vaccinated.

Before you travel to England – not fully vaccinated

Before you travel to England you must:

You will need to enter the booking reference for your day 2 and day 8 tests in the UK passenger locator form.

Read more about taking a COVID-19 test before you travel to England.

When you arrive in England – not fully vaccinated

After you arrive in England you must:

You must take the first test on or before day 2 and the second test on or after day 8. The day you arrive is day 0.

If you are in England for less than 10 days, you need to quarantine for the time you are here. You need to book day 2 and day 8 PCR tests. You only need to take the tests if you are still in England on those days.

If the test result is positive

If your day 2 test is positive, you must self-isolate for 10 full days. The day you took the test is day 0.

You do not need to take the day 8 test if your day 2 test is positive. If your day 2 test is negative, you must take your day 8 test.

If your day 8 test is positive, you must self-isolate for 10 full days. The day you took the day 8 test is day 0.

If the test result is negative

If your day 2 test is negative, you must continue to quarantine.

You must take your day 8 test on or after day 8.

If your day 8 test is negative, you can stop quarantine on whichever is later:

  • day 10 – day 0 is the day you arrived in England
  • when you receive the day 8 test result

Example

If you receive your day 8 negative test result back on day 9, you must continue to quarantine until the end of day 10.

If you receive your day 8 negative test result back on day 12, you must quarantine until the end of day 12.

If the test result is unclear

If the result of your day 2 test is unclear, you must self-isolate for 10 full days. The day you took the test is day 0.

If the result of your day 8 test is negative, you can stop self-isolating on whichever is later:

  • day 10 - day 0 is the day you arrived in England
  • the day you received the negative day 8 test result

If your day 8 test is unclear, you must self-isolate for 10 full days. The day you took the day 8 test is day 0.

You can choose to take another private test. If that test result is a negative result, you can stop self-isolating on whichever is later:

  • day 10 - day 0 is the day you arrive in England
  • the day you received the negative replacement test result from the additional test

Test to Release scheme

If you need to quarantine, you may be able to end quarantine early if you pay for a private COVID-19 test through the Test to Release scheme.

Red list countries

There are different rules if you have been in a red list country in the 10 days before you arrive in England.

Check which countries and territories are on the red list and read the red list rules.

Travelling with children

Children aged 4 and under do not have to take any COVID-19 travel tests.

Children aged 5 to 17 have to follow the testing and quarantine rules for people who qualify as fully vaccinated on arrival in England.

This means that they have to take a COVID-19 test after they arrive in England – before the end of day 2 at the latest.

Check the rules in this guidance for people who qualify as fully vaccinated for travel to England for more details.

You should also check the rules in the country you are travelling from as they may require children to take a test at the start of your journey to England.

There are different rules for children who have been in a red list country or territory in the 10 days before they arrive in England.

Test to Release Testing

Please note you are still required to isolate for 10 days and take Covid19 PCR tests on day 2 and 8. Test to Release is an optional opt in scheme that will allow you to end your 10 day isolation period early when a negative result is received from your day 5 test. You will still need to take a PCR test on day 8.

Day one: Arrive back in England, you need to go straight to your self isolation destination and begin your isolation period in line with the UK government’s instructions.

Day five: You can now physically attend your Test to Release Covid19 test appointment, your sample will be sent to our lab directly from our clinic so no need to worry about a courier or delivering the sample yourself.

Day Six/Seven: Receive your results. If a negative result is returned, you are able to end your self-isolation period.

PCR Self-Test Information - Use Code BAPCR

The contents of our Covid19 PCR self-test kit includes:

  • Swab
  • Plastic Sample Collection Tube
  • Instructions Guide
  • Pathoseal Bag
  • Return Box
  • Royal Mail Returns Envelope

Shipment costs to you are covered within the cost of your test

Pre-Travel Test orders placed before 2.00pm Monday to Thursday will be despatched the same day for next working day delivery. Any orders placed out of this time please allow 2-3 working days for delivery.

If you are ordering after 2.00pm on a Friday your test kit will be despatched Monday. Orders are not despatched during the weekend or Bank Holidays.

Day 2 and 2&8 tests are despatched to be delivered on or before your day 2 of quarantine. This will not be before your arrival date into the UK.

We use a courier to ship these to UK addresses only.

Please be aware that Bank Holidays and weekends will disrupt deliveries to you. We do not ship orders during weekends or Bank Holidays.

You need to take your sample within the time frame stated by the destination you are travelling to.

Taking your self-test is easy but we have a helpful link to the NHS video below which may help guide you through the process:

Click here to see our online Instructions Booklet – you will receive a copy of this within your test kit.

To order a Pre-Travel Self Test please click here

To order your Green Country Day 2 Test please click here

To order your Amber Country (Fully Vaccinated) Day 2 Test please click here

To order a Day 2&8 Self-test bundle please click here 

USE CODE: BAHT

  • Pre-Travel – Within the given time frame required by the country that you are travelling to. We always recommend carrying out the sample on the first day within the travel requirement period. You can find the requirements for each country here: https://www.gov.uk/guidance/travel-advice-novel-coronavirus
  • Day 2 Test – on day 2 of arriving back into the UK, please note this can also be taken on your arrival date or day 1.
  • Day 2 & 8 Tests – one or before the 2nd day of your isolation period and on the 8th day of your isolation period.
  • Test to Release – on or after the 5th day of your isolation period.

Please ensure you work out when you need to take your test prior to ordering. We are not authorised to advise you of when you should take this.

Screen4 have opened our clinic locations as drop box facilities for customers to drop their self tests to. This ensures that your samples get to the laboratory the following day. Please note there are certain times that you need to drop samples between. You can check these here.

Alternatively, you will receive a Royal Mail Tracked 24 envelope within your test kit to return the sample to our lab. This can be posted using a Royal Mail Priority Post Box only.

To find your nearest priority post box an collection times visit: www.royalmail.com/services-near-you

  • Click the ‘Show my nearest priority post boxes’ tick box
  • Enter the postcode of where you are staying and select the address
  • View your nearest priority post box and check its collection times

Put the sealed Pathoseal Bag containing the Plastic Sample Tube into the Sample Box. Do not put anything else into the box

Place the sealed Pathoseal Bag into the Royal Mail Return envelope and seal.

Identify the Royal Mail Tracking Number on the returns envelope and make sure you have recorded this.

Take your home test to the nearest PRIORITY Post Box which can be found on the link below:
www.royalmail.com/services-near-you

You can track your parcels journey using the Royal Mail Tracking number you have recorded.

You will receive an email notification when your sample reaches the laboratory. Results will be sent to you within 24-48 hours from receipt at the laboratory.

When your results are ready you will need to log back into your secure account where you can download your results document to print or save to your device.

 

If you are sending your sample back to the laboratory using Royal Mail Priority then you can track your samples journey using the tracking number on the front of your returns envelope. You will need to make a note of this to ensure you can track. To track yo0ur samples journey please visit the below link and enter your tracking number:

https://www.royalmail.com/track-your-item

If you are using our drop box service, you won't be able to track your samples journey. However rest assured, we have multiple drivers that collect samples from each clinic location through out the day. If you drop your sample to our dropbox within the opening times your sample will reach the laboratory the very same day.

Our partner laboratory is based in Cambridge – Oncologica UK LTD. Please note this is a different address to our Cambridge Clinic

The lab also has a drop box for you to deliver your samples to 7 days a week.

Oncologica UK Ltd
Suite 2 Newham Building
Chesterford Research Park
Cambridge
CB10 1X

When placing your order via our website you must ensure that you enter all of your details correctly, especially your email address.

Once your order has been placed via our website, you will receive two emails:

  1.  Order/Appointment Confirmation Email
  2. An invitation to create an online account – this is where your your results will be sent to. This email will come from CovidSupport and can sometimes fall into junk/spam so keep an eye on those too.

When you receive the emails please create your account and make a note of your username and password. When it comes to the date you need to take the test you must log back into your account to enter your sample barcode number (this connects the result to you).

It is crucial that you enter your sample barcode at the point of taking your test. Please ensure that this is completed on the correct date and at the correct time. Entering your barcode date and time stamps your result and shows on your result document as sample taken on that date and at that time. Please note the Time of Sample taken will show as UTC.

Your results will be in PDF format and you can save them to your device or you can print them, as required by your destination Immigration Requirements. 

Results are reported within 24-48 hours of the the sample being received at the lab.

Don’t worry we are experienced with Pre-Travel requirements and our certificates display all relevant information:

  • Full name as displayed on your Passport
  • Passport Number
  • DOB
  • Sample Number (Barcode)
  • Result
  • Sample taken Date and time

This is all taken from the order you place so please make sure you complete all information correctly.

Test and Release, Day and Day 2&8 Results are slightly different from Pre-Travel Result documents and they contain more information in line with the Governments Requirements.

Positive: The PCR test has detected SARS-CoV-2. Consult your GP/healthcare provider*

Negative: The PCR test has not detected SARS-Cov-2**

Inconclusive: The PCR test has not returned a result that is clearly positive or negative, for example this may be because the test outcome is on the cusp of detectability, or because the test assay targets multiple markers and only one marker has been detected. Re-swab at the next scheduled time unless clinically indicated to do sooner.

Rejected: Sample damaged and test could not be performed. Re-swab as soon as possible. The reason for rejected samples can include sample damaged in transit, sample tube lid not correctly attached and much more.

Rapid Antigen Self-Test Information - USE CODE BAANT

The contents of your Rapid Antigen Test:

  • Test Cartridge Foil Pouch
  • Test Cartridge
  • Test Kit Box
  • Disposable Swab
  • Tube Holder
  • Waste Bag
  • Instructions for Use

Shipment costs to you are covered within the cost of your test

Pre-Travel Test orders placed before 2.00pm Monday to Thursday will be despatched the same day for next working day delivery. Any orders placed out of this time please allow 2-3 working days for delivery.

If you are ordering after 2.00pm on a Friday your test kit will be despatched Monday. Orders are not despatched during the weekend or Bank Holidays.

Day 2 and 2&8 tests are despatched to be delivered on or before your day 2 of quarantine. This will not be before your arrival date into the UK.

We use a courier to ship these to UK addresses only.

Please be aware that Bank Holidays and weekends will disrupt deliveries to you. We do not ship orders during weekends or Bank Holidays.

A full easy to follow instruction guide will be sent to you with your test kit, we have included a short video below to help assist you with this:

To receive your Antigen test results you must follow the steps in our instructions document. You must create your online secure results account and log in at the point of doing your test.

Process:

  • Log in to your account
  • Confirm your personal details
  • Scan the QR code on your sample cartridge – using a device with access to a camera or a smartphone.
  • Ensure that the Sample QR code have been captured in the boxes below the scan button and press submit
  • Carry out your test and wait the 15 minutes to read your result
  • Write down your Unique reference number on a piece of paper (this begins with SCREE)
  • Upload a CLEAR image of your completed sample cartridge, unique reference number and your open passport (all in one image)
  • Await your results

The above process sends your uploads to a verifier within Screen4, the verifier will check your result and your result will be issued to you via your online secure results account. You can save this PDF to your device and or print.

Please note: If the image submitted is not clear and all the details cannot be read or scanned (QR code) then the test will NOT be verified, and you will need to resubmit the image

Click here to see a helpful video on how to take your test: https://youtu.be/Kb2iiXdZb1s

  • Pre-Travel – Within the given time frame required by the country that you are travelling to. We always recommend carrying out the sample on the first day within the travel requirement period. You can find the requirements for each country here: https://www.gov.uk/guidance/travel-advice-novel-coronavirus
  • Day 2 Test – on day 2 of arriving back into the UK, please note this can also be taken on your arrival date or day 1.
  • Day 2 & 8 Tests – one or before the 2nd day of your isolation period and on the 8th day of your isolation period.
  • Test to Release – on or after the 5th day of your isolation period.

Please ensure you work out when you need to take your test prior to ordering. We are not authorised to advise you of when you should take this.

To receive your Antigen test results you must follow the steps in our instructions document. You must create your online secure results account and log in at the point of doing your test.

Process:

  • Log in to your account
  • Confirm your personal details
  • Scan the QR code on your sample cartridge – using a device with access to a camera or a smartphone.
  • Ensure that the Sample QR code have been captured in the boxes below the scan button and press submit
  • Carry out your test and wait the 15 minutes to read your result
  • Upload an image of your completed sample with your passport at the side of this
  • Await your results

The above process sends your uploads to a verifier within Screen4, the verifier will check your result and your result will be issued to you via your online secure results account. You can save this PDF to your device and or print.

Don’t worry we are experienced with certificate requirements and our certificates display all relevant information required such as:

  • Full name as displayed on your Passport
  • Passport Number
  • DOB
  • Result
  • Sample taken Date and time

This is all taken from the order you place so please make sure you complete all information correctly.

Positive: The Antigen test has detected SARS-CoV-2. Consult your GP/healthcare provider*

Negative: The Antigen test has not detected SARS-Cov-2**

Invalid: No result returned - please re test using a new test kit.

Clinician Performed Test Information

After placing a booking to attend one of our clinics you will receive an email confirmation of your booking including the time, date and location.

When you arrive at the clinic on the day of your test you must bring along your passport and booking reference number. This will help the clinician locate your booking details.

Our friendly team will talk you through the test and carry this out the sample for you. Our clinic team will also provide you with your sample barcode number to allow you to enter this into your online results account.

  • Barnsley – 17 Middlewoods Way, Barnlsey, S71 3HR
  • Cirencester Clinic Estate Farm Office, West Lane, Kemble, Cirencester, Gloucestershire, GL7 6AB

 

Our clinic opening times differ across the UK so please check our opening times page to view these:

https://screen4.org/screen4-clinic-opening-times/

To book a Pre-Travel Clinician performed Test please click here

To book a Green Country Day 2 Clinician Performed Test please click here

To book an Amber Country (fully vaccinated) Day 2 Clinician Performed Test please click here

To book a Test to Release Clinician Performed Test please click here

To book a Day 2&8 Clinician performed test bundle please click here 

USE CODE: BACT

Follow this simple guide to change your appointment date/time on your Safe4 account:

Your sample will then be sent to the laboratory the following day directly from our clinic via our private courier for a speedy turnaround of results within 24-48 hours.

 

Our partner laboratory is based in Cambridge – Oncologica UK LTD. Please note this is a different address to our Cambridge Clinic

The lab also has a drop box for you to deliver your samples to 7 days a week.

Oncologica UK Ltd
Suite 2 Newham Building
Chesterford Research Park
Cambridge
CB10 1X

When placing your order via our website you must ensure that you enter all of your details correctly, especially your email address.

Once your order has been placed via our website, you will receive two emails:

  1.  Order/Appointment Confirmation Email
  2. An invitation to create an online account – this is where your your results will be sent to. This email will come from CovidSupport and can sometimes fall into junk/spam so keep an eye on those too.

When you receive the emails please create your account and make a note of your username and password. When it comes to the date you need to take the test you must log back into your account to enter your sample barcode number (this connects the result to you).

It is crucial that you enter your sample barcode at the point of taking your test. Please ensure that this is completed on the correct date and at the correct time. Entering your barcode date and time stamps your result and shows on your result document as sample taken on that date and at that time. Please note the Time of Sample taken will show as UTC.

Your results will be in PDF format and you can save them to your device or you can print them, as required by your destination Immigration Requirements. 

Results are reported within 24-48 hours of the the sample being received at the lab.

Don’t worry we are experienced with Pre-Travel requirements and our certificates display all relevant information:

  • Full name as displayed on your Passport
  • Passport Number
  • DOB
  • Sample Number (Barcode)
  • Result
  • Sample taken Date and time

This is all taken from the order you place so please make sure you complete all information correctly.

Test and Release, Day and Day 2&8 Results are slightly different from Pre-Travel Result documents and they contain more information in line with the Governments Requirements.

Positive: The PCR test has detected SARS-CoV-2. Consult your GP/healthcare provider*

Negative: The PCR test has not detected SARS-Cov-2**

Inconclusive: The PCR test has not returned a result that is clearly positive or negative, for example this may be because the test outcome is on the cusp of detectability, or because the test assay targets multiple markers and only one marker has been detected. Re-swab at the next scheduled time unless clinically indicated to do sooner.

Rejected: Sample damaged and test could not be performed. Re-swab as soon as possible. The reason for rejected samples can include sample damaged in transit, sample tube lid not correctly attached and much more.

Understanding the Secure Results Portal

When you have placed your order or booking with us you will receive two emails:

An order confirmation – this will be sent to you from covid19.

An invitation to create a secure online account – this is where you will receive your results. This will be sent to you from covidsupport.

Please ensure you check your spam/junk box as sometimes these emails may drop into there.

Please also note that if you have ordered with us before, you will already have a results account set up, so you will not receive another invitation. Your new test will be in your account ready to log in and access.

Step 1 – Receive your invitation via email from Covid Support

Step 2 – Create your account (make sure you make a note of your username and password)

Step 3 – Log in to your account and confirm your personal details

Step 4 – Log out of your account until you are ready to take your self-test sample/attend the clinic for your sample taking for you

Still have questions?

If you cannot find the answers you're looking for in our FAQs. You can always contact us and we will aim to get back to you as soon as possible.

Contacting Screen4

You can contact us Monday to Friday 8am-8pm and 9am-5pm during weekends and Bank Holidays.

Telephone: 01226 654654 option 1

Webchat: Click the livechat widget which will pop up in the bottom right hand corner of your screen

Contact Form: https://screen4.org/contact/

Don't panic, our lines are extremely busy but please be patient with us we endeavour to answer your calls as soon as possible.

Emailing us with all relevant and correct information helps us resolve your query easily so please be sure to add as much information as possible.

Livechat, there may be a wait on live chat as our agents will be busy chatting to other customers, please be patient and we will get to you as soon as possible.